Integration of external stakeholders into the cycle-oriented design of PSS-based business models (C01)

• Subject Area: Production Systems, Operations Management, Quality Management and Factory Planning
• Term: from 2008 to 2019
• Project identifier: Deutsche Forschungsgemeinschaft (DFG) - Project number 33237764

The objective of subproject C01 is the cycle-oriented integration of external stakeholders such as customers, suppliers and external service providers into the development of PSS-based business models. A process model for the creation and adaption of PSS-based business models is developed. To support this process model, an IT-based system is developed to integrate external stakeholders. In order to reach these objectives, subproject C01 conducts case studies with PSS-providers to study how PSS-based business models are currently designed and the problems PSS-providers are confronted with. The process model as well as the IT-based system are iteratively developed and evaluated by expert workshops and experiments.

• DFG Programme: Collaborative Research Centres
• Subproject of: SFB 768: Managing Cycles in Innovation Processes - Integrated Development of Product Service Systems Based on Technical Products
• Applicant Institution: Technische Universität München (TUM)
• Project Heads: Professor Dr. Helmut Krcmar, since 1/2012; Professor Dr. Jan Marco Leimeister, until 12/2011